Refund Policy

 

Court Rentals

  • calculated from the first day of the booking.

  1. All requests for cancellations of bookings are required by email or in writing.  A booking is defined as a distinct date, time period with a start and end time.                   

  2. If the bookings are outside of normal operating hours and additional staff is required, there will be no refund for the bookings.

  3. Standard bookings require 14 days-notice of cancellation. If cancellation occurs under 14 days-notice, there will be no refund. 

Programs (ex: camps, 12 week training, etc)

  1. Full refund up to 14 days before the start date.

  2. 50% refund up to 7 days before the start date.

  3. Will not issue a refund for anything under 7 days.

Code of Conduct

 

  1. All outside shoes must be removed before entering the gymnasium/court area. 

  2. No food is permitted inside the gymnasium.

  3. Licensee provides volunteers to operate the score table (if required).

  4. Licensee to clean up the team bench area after each booking, 

  5. Licensee, its players, volunteers, coaches, officials, spectators and affiliates must follow facility and gymnasium rules at all times.  

  6. No tape of any kind is to be used on ANY floors or walls; this includes gyms, hallways, etc. 

  7. Hanging on rims, nets or backboards is not permitted. 

  8. Groups are responsible for any damages or any lost equipment.  

  9. Please respect the floor and keep the gymnasium clean.  Groups may be charged a cleaning fee if gymnasium is left in an unreasonable or unclean condition.

  10. All footwear must have non-marking soles.  Sandals or open toed shoes are prohibited in all program areas.  

Courtesy Rules

 

  1. Please ensure that your group does not enter the gymnasium before your start time as indicated on the contract (any and all set-up must be done during your booking time).

  2. Events are subject to cleaning and setup costs.

  3. Absolutely NO glitter, confetti, sparklers, fireworks or anything that would require additional cleaning or cause damage to the floors.

  4. NO music or speaker system is permitted to be played within any of the gymnasium spaces, due to disruption of other on-court instruction & activities.

  5. Ensure that you are finished at the time your booking ends as per the contract (any clean-up/take-down/wrap-up must be done during your booking time).

Please note facility rentals do include standard equipment (basketball hoops).  However, the user group is responsible for bringing any additional equipment (basketballs, etc.) 

Legacy Athletics Basketball reserves the right to cancel or move bookings to similar spaces due to special events; facility maintenance; or facility closures.